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SpringWell vs Drop: Water Softener Comparison

Image showing a comparison of the pringWell MMV-1 vs the DROP SC-32

Table of Contents


We compare the two major brands and their Water Softeners, its the comparison of SpringWell vs Drop


More specifically, its the comparison of two leading technology led water treatment solutions:

SpringWell 2-in-1 Filter + Salt Softener Combo System (MMV-1) vs 

the DROP City Smart Water Softener (SC-32) 


Each filter boasts unique features designed to enhance the quality of your home water supply. 


Our hands-on review dives deep into these products, comparing their features, benefits, installation process, and overall performance to help you choose the best water softening system for your home.

Why These Products Were Selected

Both the DROP SC-32 and SpringWell MMV-1 were chosen for their innovative approach to solving common water quality issues faced by households. Each system offers a unique combination of water softening and filtration capabilities, aimed at reducing the presence of hard minerals and chemicals in city municipal water. Their selection stems from a desire to compare two of the most advanced and user-friendly options on the market.

Summary of our Findings

SpringWell 2 in 1 Filter + Salt Softener Combo System MMV-1 Overview

The Springwell Water Filtration Systems company logo, featuring a blue water droplet and a stylized wave design.
  • Overall Score: 8.7/10
  • $2762.97 (with Upgrades)
  • Highlights:
    • Space-saving design combining filter and softener in one unit
    • Removes additional harmful chemicals and hardness-causing minerals due to an additional layer of KDF filtering. 
    • No drop in water pressure, ensuring efficient system performance
    • FloSense™- Smart leak protection with automatic water shut-off

DROP City Smart Water Softener SC-32 Overview

Drop Connect Water Logo. A company that focuses on whole-home water management infrastructure
  • Overall Score: 8.3/10
  • $3,193.75  (with Upgrades)
  • Highlights:
    1. Eliminate hardness caused by calcium & magnesium for improved water quality and Removes chlorine and chloramine, improving taste and smell
    2. Home Protection Valve – provides leak detection and smart water control with a built-in flow meter and pressure sensors to help detect the broadest range of problems.
    3. Technology Upgrades to: Drop Alert, Leak Detectors, Pump Controller, Sump Pump Alarm

Key Similarities

The DROP SC-32 and SpringWell MMV-1 systems are both designed in the U.S.A to enhance home water quality, featuring options to expand their capabilities through technology upgrades. 


They share the ability to treat water with a capacity of either 32,000 or 48,000 grains, utilizing advanced filtration media to tackle common water contaminants such as chlorine, chloramine, and hardness. 


Both systems offer smart app integration for monitoring and control, highlighting a modern approach to water treatment that blends convenience with efficiency.

Key Differences

The key differences between the two systems lie in their price, system type, and dual vs single app control and additional upgrade features. 


The SpringWell MMV-1 is more affordable both initially and after upgrades, and it combines water filtering with salt-based softening, providing a more comprehensive solution for water treatment. Its upgrade options, managed through two separate apps, cater to a more comprehensive smart home ecosystem, extending to kitchen, bathroom, and outdoor applications.


It also boasts a higher flow rate and a lifetime warranty on tanks and valves, which is more generous compared to DROP’s 5-year warranty. DROP SC-32, however, positions itself as a smart water softener with own properitoty Drop App for which is a one window solution 


While DROP provides clear specifications on maximum hardness and iron/manganese removal, SpringWell offers a broader range of contaminant removal but does not specify maximum hardness or iron/manganese removal levels.

Technical Specifications Comparison Table: SpringWell vs Drop



SpringWell MMV-1




Upgrade Options

DROP Home Protection Valve $699.00

Flo Smart Water Monitor & Shutoff


Total Price After Upgrades



Country of Manufacture



System Type

Smart Water Softener

Water Filter + Salt Softener Combo

Capacity (Grains)

32,000 (SC-32)  or

48,000 (Sc-48)

32,000 (MMV-1) or 

48,000 (MMV-4)

Filtration Media

Catalytic Carbon + Ion Exchange Resin

KDF + Catalytic Carbon + Ion Exchange Resin

Flow Rate (GPM)

5.0 (SC-32 model)

8.0 (SC-48 model)

11 GPM (MMV-1)

15 GPM (MMV-4)

Max Hardness Removal

75 Grains (SC-32)
100 Grains (Sc-48)

Not specified

Max Clear Iron/Manganese

5 ppm

Not specified

Mineral Tank Size

10 x 54 polyglass (SC-32 model)

10″ Width x 54″ Height

Brine Tank Size

16 x 33 polyethylene

15″w x 17″d x 36″h

Backwash Rate (GPM)

2.4 (SC-32 model)



Single DROP App for controlling the Water Softener and  Home Protection Valve.

SpringWell Water Smart App for controlling the Water Softener
Moen Smart Water App to control Flo Smart Water Monitor & Shutoff

Technology Upgrade Options

Technology Upgrades to: Drop Alert, Leak Detectors, Pump Controller, Sump Pump Alarm – controlled through the Single DROP App

Technology Upgrades for: kitchens, bathrooms, and outdoor spaces, including smart faucets and showers, sump pump monitoring, and leak detection.


5 Year

Lifetime on Tanks & Valves

Contaminants Removed

Chlorine, Chloramine, Hardness (Calcium & Magnesium)

Chlorine, Chloramine, VOCs, Pesticides, Herbicides, Hardness (Calcium & Magnesium), plus more specified contaminants


View at dropconnect.com

View at springwellwater.com

The SpringWell MMV-1 stands out for its wide-ranging ability to remove contaminants such as VOCs, pesticides, and herbicides, alongside chlorine and chloramine, making it ideal for comprehensive water purification and softening. 


The DROP SC-32, while also eliminating chlorine, chloramine, and hardness, leans towards smart water management, suited for city water users seeking precise control via a single app. Both systems ensure cleaner, softer water, but SpringWell offers a broader contaminant removal spectrum.

📊 In-Depth Analysis

To make life easier for our readers we’ve made a rating based table with further explanation below on the rationale for each score.




SpringWell MMV-1


Upfront Cost



SpringWell MMV-1

Efficiency & Savings



SpringWell MMV-1

Technology & Control




Space & Installation



SpringWell MMV-1

Maintenance & Support



SpringWell MMV-1

Contaminant Reduction



SpringWell MMV-1

Filtration Rate



SpringWell MMV-1

Upfront Cost and Maintenance




Design and Usability




Setup and Maintenance




Company Reputation and Support







SpringWell MMV-1

  • Upfront Cost: 
    • DROP SC-32 is a bit pricier at $2494.75, with an upgrade option (DROP Home Protection Valve) that brings the total to $3,193.75.
    • SpringWell MMV-1 starts cheaper at $2212.99, with its upgrade (Flo Smart Water Monitor & Shutoff) totaling $2762.97 after addition. So, SpringWell is kinder to your wallet, both upfront and post-upgrade.
  • Efficiency & Savings: SpringWell MMV-1 scores higher due to its combined filter and softener system which offers better long-term savings on soap, detergents, and appliance wear.
  • Technology & Control: DROP SC-32 edges out with its single smart home app capabilities, providing unparalleled control and monitoring through its more sleeker app. The Spring Well requires a separate app for controlling the Water Softener and a separate app for controlling the Smart Water Monitor & Shutoff
  • Space & Installation: SpringWell MMV-1’s all-in-one design requires less space and is easier to install, making it more appealing for homes with limited space.
  • Maintenance & Support: With comprehensive instructions and responsive customer service, SpringWell MMV-1 takes the lead, although DROP SC-32 also offers strong support.
  • Contaminant Reduction: SpringWell MMV-1’s dual-stage system efficiently removes a wider range of contaminants, providing safer, cleaner water.
  • Filtration Rate: The efficient design of SpringWell MMV-1 ensures a higher filtration rate without sacrificing water pressure.
  • Maintenance: Despite a slightly higher initial cost, the SpringWell MMV-1 offers more value in the long run with its efficient operation and lower expected maintenance requirements, as noted from its warranty policy.
  • Design and Usability: Both products excel in design and usability, offering user-friendly interfaces and installations, resulting in a tie.
  • Setup and Maintenance: Both systems are setup either using a Plumber or DIY. The Drop’s single app functionality gives it a slight edge.
  • Company Reputation and Support: Both companies are well-regarded in the industry, providing reliable products and excellent customer service, leading to a tie in this category.

Comparative Analysis of Filtration Technologies

The filtration media used in the SpringWell MMV-1 and DROP SC-32 systems significantly influences their contaminant removal capabilities. The DROP SC-32 employs catalytic carbon and ion exchange resin, effectively removing chlorine, chloramine, and softening water by eliminating hardness minerals. In contrast, the SpringWell MMV-1 adds KDF media to this combination, enhancing its ability to also remove heavy metals and microorganisms, thanks to the redox process facilitated by the KDF’s copper-zinc formulation.
Key Differences
  • DROP SC-32: Targets chemical contaminants and softens water, making it suitable for those focused on chlorine, chloramine, and hardness.
  • SpringWell MMV-1: Offers a more comprehensive solution with KDF media, addressing a broader range of contaminants, including heavy metals and some bacteria, alongside chemical purification and softening. Here’s what the SpringWell MMV-1 can get rid of from your city water::
    • Chlorine
    • Chloramine
    • Heavy metals (e.g., lead, mercury)
    • Pesticides
    • Herbicides
    • Volatile organic compounds (VOCs)
    • Trihalomethanes (THMs)
    • Haloacetic acids (HAAs)
    • Sand, silt, clay, dirt, debris, and rust
    • Arsenic
    • Calcium
    • Iron
    • Sulfur
    • Magnesium
    • Manganese
    • Fluoride
    • Total dissolved solids (TDS)
    • Ammonia
    • Nitrate
    • Pharmaceuticals and personal care products (PPCPs)
    • Endocrine-disrupting chemicals (EDCs)

In essence, while both systems effectively purify and soften water, SpringWell MMV-1’s inclusion of KDF media broadens its contaminant removal spectrum, offering enhanced water treatment for a wider array of concerns. This makes SpringWell ideal for households seeking more water quality improvement, whereas DROP SC-32 is a strong choice for efficiently tackling chemical contaminants and hardness.

Image showing the internal filtration mechanism of the Drop SC-32 and fully Installed SpringWell MMV-1

Comparative Analysis of Both Technology Options

unnamed 2
Comparing the DROP Ecosystem with SpringWell Flo Smart Water Monitor & Shutoff highlights key differences in integration, technology upgrades, and user experience.
DROP Ecosystem:
Offers a fully integrated system managed through a single app, enhancing user convenience with features like Drop Alert, Leak Detectors, and Pump Controllers. This seamless ecosystem provides comprehensive water management and protection, emphasizing ease of use and centralized control.
SpringWell Flo Smart Water Monitor & Shutoff:

Requires an additional, possibly third-party, app for operation, introducing potential complexity but ensuring critical monitoring and shutoff capabilities.

Upgrades cater to a more comprehensive smart home ecosystem, extending to kitchen, bathroom, and outdoor applications, include leak detectors and sump pump alarms, similar to DROP, but the necessity for an extra app may affect the seamless experience.

Key Takeaways:

Integration: DROP excels with an all-in-one ecosystem approach, while SpringWell offers flexibility with a focus on essential functionalities, possibly at the expense of integration.


Ease of Use: DROP’s unified app provides a streamlined experience. SpringWell’s approach, involving additional apps, caters to those who don’t mind managing multiple interfaces for broader control options.


In essence, the choice hinges on personal preference for system integration versus flexibility. 


DROP is ideal for users seeking a straightforward, integrated water management solution, whereas SpringWell suits those valuing specific features and are comfortable with a multi-app setup.

Environmental Impact Analysis

Both SpringWell MMV-1 and DROP SC-32 emphasize eco-friendly water treatment. SpringWell’s all-in-one design reduces the environmental footprint by combining filtration and softening, minimizing the need for multiple units. 


In contrast, DROP SC-32’s smart technology optimizes water use and prevents waste, enhancing resource conservation. While both aim for sustainability, SpringWell MMV-1 offers broad treatment in a single system, and DROP SC-32 focuses on efficiency through technological innovation. 

Shipping, Warranty and Return Policies Analysis


When considering shipping, return policies, and warranty terms, SpringWell MMV-1 emerges as the more favorable choice for consumers. It offers broader and more consumer-friendly policies, particularly in terms of warranty coverage, making it a better overall value in the long run.

The table below shows a side-by-side comparison of their Shipping, Warranty and Return Policies:




SpringWell MMV-1


Free Shipping

Continental USA only

Continental USA, additional charges for HI, AK, and Canada

SpringWell MMV-1

Shipping Timeframe

Within 3 business days

Within 5 business days


Undeliverable Packages

Refund minus all shipping costs

Full refund minus shipping costs

SpringWell MMV-1

Refused Shipments

Charges 25% restock plus shipping

May charge return shipping and 25% restock


Damage/Lost Shipment

Claims within 10 days, requires photos for claims

Claims within 10 days, may require photos for claims


Cancellation Policy

Before shipping, refund minus shipping if commenced

Before shipping, full refund

SpringWell MMV-1

Return Policy

6 months, minus shipping charges, 25% restock fee

6 months, minus shipping charges, 25% restock fee


Product Exchange

Faulty items exchanged, customer gets prepaid return label

Faulty items exchanged, customer gets prepaid return label



Varied (1-10 years based on parts)

Lifetime on system, 10 years on some parts

SpringWell MMV-1


SpringWell MMV-1

Summary of Comparison
  • Shipping and Handling: Both DROP SC-32 and SpringWell MMV-1 offer free shipping within the continental USA, with SpringWell extending options to Canada for an additional fee. While DROP aims to ship within 3 days, SpringWell targets a 5-day window. Winner: DROP SC-32 for faster dispatch.
  • Undeliverable and Refused Shipments: Both companies handle undeliverable packages similarly by offering refunds minus shipping costs. However, SpringWell’s policy on refused shipments is slightly more consumer-friendly, not automatically charging for return shipping. Winner: SpringWell MMV-1 for better consumer protection.
  • Cancellation and Return Policies: Both brands allow for order cancellations before shipping and provide a 6-month window for returns, imposing similar restocking fees and conditions. Winner: Tie, as both offer comparable terms.
  • Warranty: SpringWell stands out with its lifetime warranty on the system itself and extensive coverage on various parts, surpassing DROP’s more limited 1-10 year warranties. Winner: SpringWell MMV-1 for more comprehensive long-term protection.

Winner in Policies: SpringWell MMV-1

Sizing Considerations:
DROP offers the following table to assist in making a more informed decision based on your specific water softening needs.
unnamed 3

SpringWell the 32,000 grains system for households with 1-3 bathrooms and the 48,000 grains system for households with 4-6 bathrooms 


Both units are available in variants designed to handle different levels of water hardness, measured in grains:


For a hardness capacity of 32,000 grains:

  • SpringWell: MMV-1
  • DROP: SC-32

For a higher hardness capacity of 48,000 grains:

  • SpringWell: MMV-4
  • DROP: SC-48

⛔️ Drawbacks and Considerations

No product is perfect. Here are a few things to keep in mind:


SpringWell MMV-1 Setbacks:

  • Although the space-saving design combines the filter and softener in one unit, there is still a brine tank (as a silent second tank).
  • Does not specificy extact measuers for Max Hardness Removal and Max Clear Iron/Manganese removal
  • The Flo Smart Water Monitor & Shutoff is owned by a Third-Party Company “Moen” and requires and additional app to be installed.

DROP SC-32 Setbacks:

  • Price is $430 more expensive. 
  • While offering advanced control, it’s unlikely to match the comprehensive contaminant removal of the SpringWell MMV-1.
  • One less Filtration Stage (lacks KDF filter) and slightly lower flow-rates

🆚 Final Verdict: Which One's for You?

While both the DROP SC-32 and the SpringWell MMV-1 offer impressive benefits, the choice comes down to specific needs and preferences.


We Think the SpringWell MMV-1 is Best For: Those seeking a comprehensive solution for both water filtration, softening and Smart Water Monitor/Shutoff. It’s suited for users looking for an all-in-one system that significantly improves water quality and appliance longevity and happy to have two apps to control two distinct capabilities. 

Choose the DROP SC-32 If: You value smart home integration through a single app and are looking for advanced control over your water softening system. It’s ideal for those who prioritize long-term technology and efficiency in managing water quality and want to expand their smart home water capabilities in the future, despite a higher initial investment.

Frequently Asked Questions (FAQs) about Springwell vs Drop Water Softeners

  1. How does the Springwell MMV-1 compare to the Drop SC-32 in terms of water softener comparison?

Refer to the “Key Differences” and “Technical Specifications Comparison Table” sections for a detailed comparison. The SpringWell MMV-1 offers a more comprehensive water treatment solution with both filtering and softening capabilities, higher flow rates, and broader contaminant removal. The DROP SC-32 is a smart water softener with specific features for hardness and chemical removal.


  1. What are the benefits of choosing Springwell over Drop for a water system?

SpringWell’s advantages are outlined in the “Key Differences,” “Upfront Cost and Maintenance,” and “Environmental Impact Analysis” sections. Highlights include affordability, broader contaminant removal, higher flow rates, and a lifetime warranty.


  1. Can you explain the efficiency differences between the Drop smart water softener and Springwell?

The “Efficiency & Savings” and “Comparative Analysis of Filtration Technologies” sections detail the efficiency. SpringWell’s dual-function system provides better long-term savings and efficiency, especially with its additional KDF filtering stage.


  1. Which water softening solution is considered best: Springwell or Drop?

The “Final Verdict” section states that the  SpringWell MMV-1 for its comprehensive solution, which includes water filtration, softening, and smart water monitoring, making it ideal for those seeking all-in-one system improvements.


  1. Could you provide a detailed review of Springwell vs Drop water systems?

The entire article provides a thorough review, particularly the “In-Depth Analysis” and “Comparative Analysis of Both Technology Options” sections, highlighting differences in technology, control, and user experience.


  1. How do the features of Springwell MMV-1 compare to those of Drop SC-32?

The “Key Differences” and “Technical Specifications Comparison Table” sections compare features like system type, filtration media, flow rates, and technology upgrades.


  1. What user experiences have been reported with Springwell and Drop softeners?

The User experiences are largely positive from users, some users for both Springwell and Drop who weren’t able to install the system had to hire a plumber which led to additional costs and was a cause of frustration. 


  1. What does a cost analysis reveal about Springwell water system vs Drop?

The “Upfront Cost” section and the technical specifications table detail costs, showing SpringWell as more cost-effective both initially and after upgrades.


  1. How do Springwell and Drop water systems impact the environment?

The “Environmental Impact Analysis” section discusses both systems’ eco-friendly approaches, with SpringWell combining filtration and softening in one unit and DROP optimizing water use through smart technology.


  1. Are there notable installation differences between Springwell and Drop?

Not explicitly stated, but the “Space & Installation” section implies that SpringWell’s all-in-one design might offer a simpler installation process compared to DROP.


  1. What specific benefits does Springwell MMV-1 offer over Drop SC-32?

These are detailed across the “Key Differences,” “Contaminant Reduction,” and “Environmental Impact Analysis” sections, emphasizing its comprehensive contaminant removal and eco-friendliness.


  1. How do Springwell and Drop compare in improving water quality?

The “Contaminant Reduction” and “Comparative Analysis of Filtration Technologies” sections indicate SpringWell may offer superior water quality improvement due to its broader contaminant removal capabilities.


  1. Which system is better for treating hard water: Springwell or Drop?

 Both systems address hard water effectively, as seen in the “Technical Specifications Comparison Table,” but SpringWell’s additional filtering stages may provide a more comprehensive solution.


  1. Can you discuss the long-term savings associated with Springwell vs Drop softeners?

Discussed in the “Efficiency & Savings” section, SpringWell’s combined filter and softener system is likely to offer better savings on soap, detergents, and appliance wear.


  1. How do the advanced technologies in Drop compare to Springwell?

The “Technology & Control” and “Comparative Analysis of Both Technology Options” sections highlight DROP’s single-app control advantage, while SpringWell offers a dual app solution


  1. Which system is better for chlorine and chloramine removal: Springwell or Drop?

Both systems are effective, but SpringWell’s additional KDF media might offer an edge in broader contaminant removal, as indicated in the “Contaminant Reduction” section.


  1. Is maintenance easier with Springwell or Drop systems?

The “Maintenance & Support” section suggests that while both brands provide strong support, SpringWell’s comprehensive instructions and responsive customer service might edge out DROP.


  1. How do Springwell and Drop compare in terms of contaminant reduction capabilities?

The “Contaminant Reduction” and “Comparative Analysis of Filtration Technologies” sections detail SpringWell’s broader spectrum of contaminant removal compared to DROP.


  1. Can you compare the grain capacity between Springwell MMV-1 and Drop SC-32?

The “Technical Specifications Comparison Table” shows both systems offer similar capacities (32,000 or 48,000 grains), catering to different household sizes and water hardness levels.


  1. Which offers better water pressure: Springwell or Drop?

The “Flow Rate (GPM)” in the technical specifications table indicates SpringWell offers better water pressure with higher GPM ratings for its models, making it suitable for larger households or higher usage scenarios.


Mark Alpers

Water Treatment Expert and Entrepreneur
Mark Alpers Headshot
Mark Alpers, an experienced U.S. Entrepreneur, leads a project aimed at transforming Los Angeles’ wastewater infrastructure and promoting environmental protection. With a deep passion for water systems, he has developed a reputable platform offering insights into water treatment. His expertise includes water purification and sustainable management, focusing on improving awareness and adopting eco-friendly water solutions.

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